List of Airlines at (GRU) airport

Terminal 1

Azul Linhas Aéreas (Tel +55 11 4003 1118 / 0 800 884 4040)

Terminal 2

Aerolí­neas Argentinas (Tel 0 800 761 0254) Aeroméxico (Tel 0 800 771 6535) Air Europa (Tel 0 800 580 2919 - Monday to Friday from 8:00 am to 6:00 pm) Arajet (Tel +55 21 3500 6993) Avianca (Tel 0 800 891 8668) Azul Linhas Aéreas (Tel +55 11 4003 1118 / 0 800 884 4040) Boliviana de Aviación (Tel +55 11 3138 6060) Ethiopian Airlines (Tel +55 11 4063 5199) Flybondi (Tel 0 800 891 2754) Gol Linhas Aéreas (Tel 0 800 704 0465) JetSMART LATAM (Tel 0 800 012 3200 / 0 300 570 5700) SKY Airline (Tel +55 11 4949 0900) TAAG Angola Airlines (Tel 0 800 878 1098) VOEPASS Linhas Aéreas (Tel 0 800 770 3757)

Terminal 3

Air Canada (Tel 0 800 770 9250) Air China Air France (Tel 0 800 724 8352 / +33 699 385 720) American Airlines (Tel 0 800 595 0710) British Airways (Tel 0 800 886 8266) Copa Airlines (Tel 0 800 886 2672) Delta Air Lines (Tel 0 800 761 0035) Emirates (Tel +55 11 5503 5000) Iberia (Tel 0 800 886 8266) ITA Airways (Tel 0 800 891 3749) KLM (Tel 0 800 724 8352) LATAM (Tel 0 800 012 3200 / 0 300 570 5700) Lufthansa (Tel 0 800 595 0728) Qatar Airways (Tel 0 800 777 2827) South African Airways Swiss International Air Lines (Tel +55 11 4700 8910) TAP Air Portugal (Tel 0 800 888 2099) Turkish Airlines (Tel +55 11 3371 9600) United Airlines (Tel 0 800 942 3372)

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur. Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.   Check in procedure   Documentation and visa required   Baggage weight limits, restricted and prohibited Items   Baggage and excess billing rates   Requirements for minors traveling alone or without parents   Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women   Lost, delayed or damaged baggage reclaim   Possible flight's changes of date or cancellations   Confirmation of flight schedules (departures or arrivals)   Flight status report (for possible delays, cancellations, rescheduling)   In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc. Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)

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