Hong Kong airport (HKG)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

Hong Kong International Airport, also known as Chek Lap Kok Airport and opened on July 2, 1998, is an air island serving the Hong Kong urban area and is one of the busiest airports in the world. It operates flights throughout Asia, Europe, the Middle East, Africa and North America.

Official Website: hongkongairport.com

Number of Terminals - 1 - Open 24 hours a day.

The terminal has two separate concourses, Midfield and Satellite. A free Automated People Mover train travels to and from the Midfield concourse from 6:00 am to 1:00 am, while the Satellite building is linked to the main body by a skybridge.

In the restricted area, electric vehicles transport passengers to and from the gates for a fee. You can request this service at the counters located at both ends of level 6.

Annual passenger traffic: 5.7 million passengers transited during 2022.

Tel: +852 2181 8888 - FACEBOOK - INSTAGRAM - TWITTER

Customer service centres are available on levels 3, 5, 6 and 7, as well as multimedia booths in the Arrivals Halls. There are also airport staff at the busiest locations to provide help and information and telephones for assistance.

Tourist information offices in the Arrivals Hall (level 5), from 8:00 am to 9:00 pm (Tel +852 2508 1234).

 Location

The airport is located on Chek Lap Kok Island, 34 km (21 miles) west of Hong Kong.

 See Map

Car rental agencies

On level 5 of Arrivals Hall A, you can hire limousine services 24 hours a day.

  1. China Travel Service (Tel +852 3604 0118)
  2. Eternal East Tours (Tel +852 2261 2566)
  3. Kwoon Chung Trans-Island (Tel +852 2261 2636)
  4. ST Travel (Tel +852 3197 9312)
 

Car rental booking

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Parking services at Hong Kong airport (HKG)

There are two car parks. Payment can be made at the exit barriers or at the customer service centre. The first 30 minutes of your stay are free of charge. 24-hour valet parking is available in zone 4, opposite the Departures Hall. More information: Tel +852 2183 4360. Tariffs

Car Park 1 - Open air area for short stays.
Car Park 4 - Multi-level facility with open-air and covered areas, for short or long stays. Electric vehicle chargers on level 1.

Facilities for passengers with special needs

The terminals have ramps, lifts, adapted toilets, escalators, walkways with audio, Braille signage, tactile guides and assistive listening systems. Wheelchairs are available free of charge on request from your airline or by contacting ALLWAYS (Tel +852 2275 0000). Apart from public transport, there are other options for passengers with mobility difficulties. These include taxis (Tel +852 2760 8771), limousines (Tel +852 8106 6616) and buses from Rehabus (Tel +852 8100 8655) and Easy-Access Bus (Tel +852 2772 7301). Reserved parking spaces near the elevators.

 FAQs

 
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Latest updates: October 19, 2023