Hilo airport (ITO)
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide
HIlo international airport serves most of East Hawaii, including the districts of Hilo and Puna, and operates basically with flights to/from Honolulu international airport.
Official Website:
Number of Terminals - 1 -
Airlines: United, Hawaiian airlines
Annual passenger traffic:
Tel: +1 (808) 961-9300
Location
The airport is located in Hilo, on the east side of the Island of Hawaii.
See MapWhat services does Hilo airport (ITO) facilities include
An ATM is located near the restaurant to the left of the Security Check Point.
Food and Drinks - Restaurant with local food, cold beverages and fruits.
Shopping -Jewerlies, Gift Shop, Newsstand
Baggage - Baggage carts are available for rent at the airport baggage claim and curbside in Lobby 4. Lost and Found Office is located on the second level on the west end of the General Lyman Terminal Building.
Other services - family restrooms.
Accommodation near Hilo airport (ITO)
Hilo Reeds Bay Hotel (1.8 km), Arnott's Lodge & Hiking Adventures (1.8 km)
Booking accommodation
Public and private transportation
Taxis - There are several taxi cab companies that currently service Hilo International Airport. There is a designated exclusive taxi lane for queuing in front of the Baggage Claim Area. See rates
Shuttels - Pre-arranged Ground Transportation service - SpeediShuttle, LLC Toll Free: 1-877-242-5777 - Local: (808) 242-7777
Other shuttle services include: Harper€™s (808) 969-1478 or (800) 852-9993 / Enterprise (808) 934-0359
Car rental agencies
The major car rental agencies are on site and their desks are located on the ground level across the street opposite the Terminal.Parking services at Hilo airport (ITO)
An open air parking area is located in front of the terminal building.
The first 15 minutes are free of charge. Then you have rates from half hour up to 24 hours.
ELECTRIC VEHICLE PARKING
Parking stalls reserved for use by electric vehicles are available in the main public parking lot.
A Cell Phone waiting area is available.
Accessible parking spaces are conveniently located in the public parking lot directly across the Terminal Building.
Facilities for passengers with special needs
TEXT TELEPHONES (TTYS)
Text Telephones for persons who are deaf and hard of hearing are available
TELECOMMUNICATIONS RELAY SERVICES (TRS)
TRS is available statewide. In Hawaii you can make a local TRS call by dialing 711.
TAXI & LIMOUSINE SERVICE
Taxicab services are available outside the Baggage Claim area. Persons using collapsible chairs will be assisted by the drivers.
PORTER SERVICES
Upon request, airlines will provide assistance to passengers with special needs through their Skycap (porter) services. Skycaps affiliated with your airline can provide assistance with public transportation and also boarding and disembarking at your gate.
ACCESSIBLE PARKING SPACES
Accessible parking spaces are conveniently located in the public parking lot directly across the Terminal Building.
Latest updates: August 30, 2019
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