Lounges, facilities and services (LHR)

Vip Lounges at London Heathrow airport (LHR)

 VIP LOUNGE PASS *Please note that hours and access conditions may vary at any time.

 Which are the Vip lounges at London Heathrow airport (LHR) and how to access:

Terminal 2

Aer Lingus Lounge - Main boarding area. Open from 7:00 am to 10:00 pm. Showers, buffet, meeting rooms, workstations, resting area. Access: business class passengers from Aer Lingus, AerClub Silver, Platinum or Concierge members, or by paying at the door (£30.00).

Air Canada Maple Leaf Lounge - Available from 6:00 am to 5:30 pm between gates B44 and B46. Snacks and drinks, newspapers and magazines, Wi-Fi, workstations, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from Air Canada and Star Alliance airlines, Altitude Super Elite 100K, 75K and 50K members, Star Alliance Gold members, American Express AeroplanPlus or Corporate cardholders.

Lufthansa Lounge - Level 5. From 5:00 am to 10:00 pm. Offices, printers, fax, computers, Wi-Fi, TV, press. Access: first-class passengers from Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle or Senator members, Star Alliance Gold members.

Plaza Premium Lounge - Located on level 4 and available from 5:30 am to 9:30 pm. The maximum stay is 2 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (£45.00).

Singapore Airlines SilverKris Lounge - Departures level, from 5:30 am to 10:00 pm. Meals and snacks, bar, Wi-Fi, showers, TV. Access: first or business class passengers from Singapore Airlines and Star Alliance airlines, PPS Club and KrisFlyer Elite Gold members, Star Alliance Gold members.

United Club - Across from gate B46. Open from 5:00 am to 10:00 pm. Refreshments, telephones, beverages, newspapers and magazines, TV, laundry, Wi-Fi, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from United Airlines and Star Alliance airlines, United Premier Gold, Premium Platinum, Premier 1K, Global Services or Star Alliance Gold members, active US military personnel, or by paying at the door (USD59.00).

Terminal 3

American Airlines Admirals Club - Departures Hall H. Open from 5:00 am to 7:30 pm. Wi-Fi, computers, children's area, showers, refreshments, beverages. Access: with American Airlines Admirals Club, Alaska Airlines Board Room, ConciergeKey, AAdvantage Executive Platinum, Platinum Pro or Platinum membership, first or business class passengers from American Airlines and Oneworld airlines, Emerald or Sapphire members, or by paying at the door (USD59.00).

American Express The Centurion Lounge - Level 2. Open from 5:30 am to 9:00 pm. Refreshments, drinks, Wi-Fi, showers, press, TV, children's area, conference facilities. Access: American Express Platinum or Centurion credit card holders.

British Airways Lounge - Hall F, from 5:00 am to 10:00 pm. Workstations, Wi-Fi, meals and drinks, showers, spa, children's area, entertainments, resting area. Access: with Gold Executive Club or Silver membership, first or business class passengers from British Airways and Oneworld airlines, Emerald or Sapphire members.

Cathay Pacific Lounge - Next to gate 11. Open from 5:30 am to 9:00 pm. Food and drinks, Wi-Fi, workstations, luggage storage, press, showers. Access: with Cargo Clan Elite, Marco Polo Club Diamond, Gold or Silver membership, first or business class passengers from Cathay Pacific and Oneworld airlines, Emerald or Sapphire members.

Club Aspire Lounge - Gate 9. It opens from 5:00 am to 10:00 pm. Maximum stay: 3 hours. Complimentary drinks and food, spa, work and resting areas, Wi-Fi, plugs for electric devices, showers, press, TV, air conditioning. Access: with Priority Pass, LoungeKey or Diners Club membership, through online booking or by paying at the door (£38.00).

No1 Lounge - Situated next to gates 13-22. Open from 5:00 am to 10:00 pm. Maximum stay: 3 hours. Courtesy meals and drinks, bar, Wi-Fi, newspapers, magazines, spa, showers, computers, telephones, fax, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (£42.00).

Qantas Lounge - Lounge B. Open from 8:00 am to 9:00 pm. Food, bar, showers, Wi-Fi, press. Access: first or business class passengers from Qantas, Platinum One, Platinum Frequent Flyer, Gold Frequent Flyer and Qantas Club members, first or business class passengers from Oneworld airlines, Emerald or Sapphire members.

The Emirates Lounge - Near gates 7-11, available from 9:30 am to 1:30 pm and from 4:30 pm to 8:30 pm. Snacks, TV, computers, Wi-Fi, showers, newspapers and magazines, drinks. Access: first or business class passengers from Emirates, Skywards Gold or Platinum members.

Virgin Atlantic Clubhouse - Hall H, near gates 13-22. It opens from 6:00 am to 10:30 pm. Showers, spa, food, Wi-Fi, bar. Access: Upper Class passengers from Virgin Atlantic, Flying Club Gold members, first or business class passengers from SkyTeam airlines, SkyTeam Elite Plus members.

Terminal 4

Blush Lounge by Plaza Premium Group - Available from 7:00 am to 10:30 pm on level 2, next to gate 2. Maximum stay: 2 hours. Air conditioning, Wi-Fi, TV, snacks, beverages. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, by booking online or paying at the door (£30.00).

Etihad Lounge - Across from gate 10. It opens from 6:00 am to 10:00 pm. Food, drinks, Wi-Fi, showers, press, children's area, computers. Access: first or business class passengers from Etihad Airways, Etihad Guest Gold or Platinum members.

Plaza Premium Lounge - Located between gates A1 and B1, on the second floor. Open from 5:00 am to 10:00 pm. Maximum stay is 2 hours. Private relaxation rooms, showers, spa, complimentary food, bar, quiet area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, by booking online or paying at the door (£48.00).

Qatar Airways Premium Lounge - Opposite gate 6. Open from 7:30 am to 10:00 pm. Business centre, computers, plugs for electric devices, Wi-Fi, meals, showers, newspapers, magazines. Access: first or business class passengers from Qatar Airways or Oneworld airlines.

Terminal 5

British Airways Lounge - Arrivals Hall (5:00 am to 2:00 pm), level 3, south concourse (5:00 am to 10:00 pm), level 3, north concourse (5:00 am to 10:00 pm), mezzanine floor of satellite B (5:00 am to 10:00 pm). Workstations, Wi-Fi, meals and drinks, showers, spa, children's area, entertainments, resting area. Access: with Gold Executive Club or Silver membership, first or business class passengers from British Airways and Oneworld airlines, Emerald or Sapphire members.

Club Aspire Lounge - By gate A18. It opens from 5:00 am to 9:00 pm. Complimentary seasonal menu, premium menu by request, showers, business area, Wi-Fi, plugs for electric devices, air conditioning, TV, newspapers and magazines, drinks, spa. Maximum stay: 3 hours. Access: with Priority Pass, LoungeKey or Diners Club membership, through online booking or by paying at the door (£42.00).

Plaza Premium Lounge - Level 2, near gate A7, available from 5:30 am to 9:30 pm. The maximum stay is 2 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (£45.00).  VIP LOUNGE PASS

Facilities and other services

The airport has ATMs, currency exchange bureaux (5:00 am to 10:00 pm), post office, VIP lounges, public telephones, mobile phone services, power sockets for electrical devices, internet kiosks and free Wi-Fi access. Business centres with meeting rooms in terminals 2, 3 and 5.

Food and Drinks

Numerous restaurants, cafés, bars and fast food outlets are available throughout the enclosure. Caffí¨ Nero, in terminals 2, 3 and 4, and Costa, in terminals 2, 4 and 5, are open 24 hours a day.

Shopping

There is a wide variety of stores, with duty-free items (after the security control and in the luggage recollection halls), clothing and accessories, cosmetics, perfumes, jewellery, souvenirs, electronics, toys, sweets, books, newspapers and magazines, spirits, footwear.

Baggage

Trolleys available free of charge throughout the terminals. Porters in the baggage claim halls and in front of the buildings, from 6:00 am to 9:00 pm (Tel +44 344 335 1000). Luggage storage and protective baggage sealing services on the Arrivals level of all four terminals, from 6:00 am to 10:00 pm (Tel +44 208 759 3344). Lost property offices are located in the Domestic Arrivals Hall in Terminal 5 and under the Arrivals Hall in Terminal 3; operating Monday to Saturday between 9:00 am and 4:00 pm (Tel +44 844 824 3115 / 203 761 1800; online form).

Other Services

Children's play areas, baby care facilities, prayer rooms, pharmacies, water fountains, art gallery, spas, shoeshines, games room, hairdresser.

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