Chicago O'Hare airport (ORD)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

O'Hare International Airport, opened in 1955, is one of the busiest in the world and represents a national air transportation hub for the United States. It also operates with several international destinations in neighbouring countries, Central America, the Caribbean, South America, Europe, the Middle East and Asia.

Official Website: flychicago.com

Number of Terminals - 4 - Terminals 1, 2, 3 and 5, open around the clock. A free train system (ATS) connects the terminals to each other, to the parking lots and to the bus stop every 5-20 minutes, 24 hours a day. In addition, the TTB free bus allows connection between Terminals 1 and 5 and from Terminal 3 and 5. LEARN MORE

Annual passenger traffic: 68.3 million passengers went through it in 2022.
Tel: +1 800 832 6352. E-mail: [email protected]. FACEBOOK

Information desks are located on the upper levels of Terminals 1, 2 and 3, and on both the upper and lower levels of Terminal 5 (Tel +1 773 686 2200). Travelers' help desks are also available throughout all terminals. LEARN MORE

 Location

The airport is located 27 km (17 miles) to the northwest of the city of Chicago.

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Car rental agencies

All car rental companies operating at the enclosure provide 24-hour complimentary shuttle services from the lower level of the terminals, outside the baggage reclaim area.

Alamo (Tel +1 844 354 6962 - 24 hour)
Avis (Tel +1 773 825 4600 - 24 hour)
Budget (Tel +1 800 218 7992 - 24 hour)
Dollar (Tel +1 800 800 4000 - 24 hour)
Enterprise (Tel +1 855 266 9289 - 5:00 am - 0:00 am)
Fox (Tel +1 323 593 7485 - 24 hour)
Hertz (Tel +1 800 654 3131 - 24 hour)
National (Tel +1 800 367 6767 - 24 hour)
Payless (Tel +1 800 729 5377 - 24 hour)
Sixt (Tel +1 888 749 8227 - 5:00 am - 0:00 am)
Thrifty (Tel +1 800 847 4389 - 24 hour)

Outside the airport: Routes (Tel +1 800 467 6883) - Provides transfer service from the MMF building, bus platform 1

 

Car rental booking

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Parking services at Chicago O'Hare airport (ORD)

The enclosure has several parking areas for short and long stays and charging stations for electric vehicles. In front of all terminals, there are passenger pick-up and drop-off zones. There is also a free passenger pick-up sector near the main garage (Cell Phone Lot) and a drop-off point close to the ATS system (Kiss 'n' Fly). More information: Tel +1 773 686 7530.

Main Garage - Facility adjacent to the domestic terminals. Short-term parking on level 1, long-term on levels 2 through 6. Valet parking is available.
Economy Lots E, F & G - Long-term areas, with 24-hour shuttle buses to sector E, where you can board the ATS system to the terminals.
International Lot D - Located next to Terminal 5, with outdoor spaces for short stays.

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Facilities for passengers with special needs

Facilities include ramps, lifts, adapted toilets and telephones, Braille signage, reserved parking spaces, relief areas for service animals, special lanes in the security controls. Public transport systems are accessible for passengers with reduced mobility. Travellers requiring special assistance or wheelchairs should inform their airline about their particular needs before their journey.

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 FAQs

 
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Latest updates: August 18, 2023